eLearning Courses Available

OPTIONS - Our LMS, Your LMS, No LMS and DIY Trainer's Portal 

We're always adding new titles to our course library. 
Scroll down this page to learn more about each eLearning Course available.

Remember, each course offers many options to support how you want courses to be accessed, managed & used.

Flexible, Affordable, Accessible



8 Aged Care Quality Standards

8 Aged Care Quality Standards - V2.0

Organisations that provide aged care services have a certain level of care that is expected of them from their consumers. The 8 Aged Care Quality Standards focus on the outcomes of this care for the consumers in the aged care community.

This eLearning course will provide an introduction to, and general understanding of the 8 Aged Care Quality Standards, their overall requirements, and a summary of the processes involved in implementing a high level of these standards.

All Aged Care Service providers also have a responsibility to ensure all workers have an understanding of the 8 Standards. This eLearning course is a handy resource to assist with meeting this requirement.

A Healthy You - Understanding Self

A Healthy You - Understanding Self - V2.0

Caring for yourself is one of the most important and often forgotten things you can do as a caregiver. When your needs are taken care of, the person you care for will also benefit.

This eLearning course provides some useful tips, advice and guidelines to help you understand the importance of self-care, how it will benefit you personally and how achieving a ‘healthier you’ benefits the people you care for. 

Abuse in Disability Services

Abuse in Disability Services - V2.0

This eLearning course will introduce you to, or refresh your understanding of, abuse in disability services. Abuse is much more common than our society has traditionally admitted. It is often hidden and unreported.

This eLearning course will also alert you to the various forms of abuse in disability services.

A clearer understanding of what abuse actually is will certainly reduce the risk of it happening in your workplace.

Access Vehicles – Knowledge, Understanding and Equipment

Access Vehicles – Knowledge, Understanding and Equipment - V2.0

This eLearning course describes the skills and knowledge required to perform manual handling tasks and safety inspections. It also covers information about using ancillary equipment on a wheelchair accessible vehicle.

This course will also cover how to assess and test ancillary equipment for damage and faults, equipment usage tips, assisting passengers and manoeuvring vehicles using awareness and assessment principles.

De-Escalation and Physical Disengagement

De-Escalation and Physical Disengagement - V2.0

Care workers must deal with behaviours of concern almost daily. The risk of physical and emotional harm to both workers and clients is always present and not uncommon.

This course is specifically designed to provide the practical skills and knowledge to reduce the risk of harm to yourself, the client and those around you.

You will learn manoeuvres to safely disengage from a range of physical threats. You will also discover ways to use non-physical methods to de-escalate a situation before it becomes much worse.

Some of the knowledge and skills covered in this course include:-

  • Use a range of defence manoeuvres to safely disengage from various types of physical attack.
  • Use observation, verbal and other non-physical techniques to de-escalate a concerning situation.
  • Understand the stages of the Behaviour Escalation Cycle and how to ‘practically’ use it.
  • Lower the risk of physical harm to workers and clients, whilst maintaining the respect of the client.
  • Handle typical ‘real life’ situations raised by participants.

In addition to eLearning, bookings for practical face-to-face group training classes can also be arranged for this course. We also offer DIY Trainer kits and workbooks as an alternative to our eLearning or face-to-face group training options. 

Diversity and Culture in Healthcare

Diversity and Culture in Healthcare - V2.0

This eLearning course describes the skills and knowledge required to work respectfully with people from diverse social backgrounds and cultural groups. This includes Aboriginal and/or Torres Strait Islander people, LGBT people, place of birth, religious beliefs and generational considerations.

Australia is a multi-cultural society. Having a better understanding and awareness of different social and cultural related considerations and expectations when caring for an individual is very important.

Elder Abuse and Mandatory Reporting

Elder Abuse and Mandatory Reporting - V2.0

This eLearning course will introduce you to, or refresh your understanding of, the abuse of older people. Elder abuse is much more common than our society has traditionally admitted. It is often hidden and unreported.

This eLearning course will also alert the participant to the mandatory reporting requirements in Aged Care, including knowledge of what constitutes Elder Abuse and what activities carries the requirement of mandatory reporting.

End of Life Care

End of Life Care - V2.0

Good end-of-life care is based on the understanding that death is inevitable and a natural part of life. The final stage in a person's life is a uniquely important time for the dying person, their family and close friends.

The goals of end-of-life care are many. The need to maintain the comfort, choices and quality of life of a person who is dying is important. Spiritual needs, family support and reducing inappropriate and burdensome healthcare interventions are additional considerations.

Food Safety

Food Safety - V2.0

This eLearning course is aimed at equipping staff with knowledge of systems, procedures and practices that will help them prepare and serve food that is not only delicious, but also safe from any hazards.

With food safety training, staff become aware of their food safety obligations and requirements.

Infection Prevention and Control

Infection Prevention and Control - V2.0

Infection control and prevention is an essential part of care and the responsibility of all staff providing care to older people and people with disability.

This eLearning course provides information on the key principles of infection prevention and control for the disability, residential aged care and home and community care services.

It also includes information about effective hand hygiene, using spill kits and appropriate waste disposal.

Introduction to Ageing

Introduction to Ageing - V2.0

This eLearning course acts as an introduction to, and gives an overview of, the various aspects of the ageing process. There is more to understand than most people realise.

This is an exciting part of a journey that will introduce you to some of the opportunities and challenges of working in this growing and diverse sector through a better understanding of ageing and how it eventually becomes a part of all of us.

Introduction to Dementia

Introduction to Dementia - V2.0

This eLearning course has been designed to provide you with an introduction to understanding what dementia actually is. It also covers the causes and effects of dementia and how it can affect people.

The number of people in Australia diagnosed with dementia continues to grow each year. The demand on the sector to care for individuals with dementia and the impact it has on everyone involved is also growing. 

Introduction to Disability

Introduction to Disability - V2.0

This eLearning course acts as an introduction only and gives an overview of the various types of disability. There are many different kinds of disabilities.

This course will also introduce participants to a better understanding of disability and cover a variety of topics associated with caring for people with disability. 

Introduction to Medication Assistance

Introduction to Medication Assistance - V2.0

This eLearning course is designed for care workers who want an introduction to and a better understanding of the required skills and knowledge to assist clients with medication. A wide range of topics are covered.

Topics include: Legislative Principles for Medication, Medication, Storing and Disposing of Medications, Self-Medication, Side Effects, Medication Errors, Reporting Requirements and Help.

Loss and Grief

Loss and Grief - V2.0

This eLearning course describes the skills and knowledge required to recognise and respond to the needs of people who are experiencing loss, grief and bereavement.

The physical and emotional impact on a person when someone they care about dies can be considerable. Correctly recognising and responding to a grieving individual can be challenging and is a common requirement you may encounter. 

Managing Behaviours of Concern

Managing Behaviours of Concern - V2.0

This eLearning course describes the skills and knowledge required to monitor individuals, respond to behaviours of concern, deal with conflict and support the responsibility for behaviour management and change.

This course also covers many other considerations. For example, de-escalation and physical disengagement practices.

Manual Handling in Aged, Disability and Home Care

Manual Handling in Aged, Disability and Home Care - V2.0

Manual tasks at work encompass a wide range of physical activities. They are defined as anything that requires the use of force for lifting, lowering, pushing, pulling, carrying, holding or restraining any person, animal or item.

The manual handling of people, particularly assisting clients with daily activities such as personal care and mobility tasks, constitutes a large proportion of the manual handling activities performed by care workers.

This eLearning course also describes work practices for safe manual handling and effective hazard identification and risk assessment.

Medical Terminology

Medical Terminology - V2.0

Having a suitable understanding of medical terminology is important if you are a provider of care. A comprehensive variety of medical related terminology is used daily.

Understanding what they actually mean is also critical. Medical and health terminology is spoken and written in all documents, charts and reports. For this reason it is important to be able to say, spell and read medical terms.

This course also provides knowledge you can use to continuously enhance your own understanding of medical terminology.

Person Centred Care and Empowerment

Person Centred Care and Empowerment - V2.0

Our person centred care and empowerment eLearning course is all about making sure a client is at the centre of all decisions and actions that relate to their life and any support required.

The person requesting or requiring support is the 'driver', rather than the organisation providing the support.

Being person-centred assumes that an individual can determine their own direction in life - based on their own strengths, abilities, networks and preferences to meet a range of goals throughout their life.

Stress and Mental Health in The Workplace

Stress and Mental Health in The Workplace - V2.0

Mental health includes our emotional, psychological and social well-being. It affects how we think, feel and act. It also helps determine how we handle stress, relate to others and make choices.

Topics include:- The scope of mental health, work related stress , managing stress, workplace support and communicating to reduce stress.

Therapeutic Relationships and Professional Boundaries

Therapeutic Relationships and Professional Boundaries - V2.0

Professional boundaries define effective and appropriate interactions between the professional (care/support worker) and the person accessing a service, such as a client.

Understanding and applying professional boundaries ensures professional standards are maintained and people are supported in a safe, respectful and dignified manner. 

Transport Frail Aged and Those with Disability

Transport Frail Aged and Those with Disability - V2.0

This eLearning course covers the skills and knowledge required to operate vehicles used for the transportation of frail aged passengers and people with disability.

This course also addresses the NSW Government Point-to-Point Transport reforms.

Some of the topics covered include:-

  • Conduct Pre-operational Checks on Vehicles
  • Drive a Vehicle Used by Passengers with Disability
  • Work, Health & Safety (WHS/OHS)
  • Restraints, Ancillary Equipment and Stowing
  • Maximise Your Clients’ Travelling Comfort
  • Road Rules and You
  • Signs and Indicators
  • Operation of Wheelchair Lift Using Wheelchair Restraints

In addition to eLearning, bookings for practical face-to-face group training classes can also be arranged for this course. We also offer DIY Trainer kits and workbooks as an alternative to our eLearning or face-to-face group training options.

Understanding Behaviour

Understanding Behaviour - V2.0

No behaviour management strategy is universally effective. As a care worker, handling the emotional, physical and mental demands of clients can be challenging.

Handling a range of emotional, physical and mental related demands can be made easier by taking the time to get to know how to deal with these issues in a calm and relaxed manner.

This eLearning course covers a range of methods to help achieve this.

Workplace Documentation

Workplace Documentation - V2.0

There is a common saying in the care industry, "If it is not written down, it didn't happen".

Correct documentation plays an important part in the care sector for many reasons. Workplace documentation is also an integral part of the care sector.

It is a primary communication tool between health/care professionals and forms the basis for evidence of care. This documentation is also used for research, legal analysis and determining the allocation of resources. 

Ask Us For a Free Demo 

Try Before You Buy!

By request, you are able to preview a sample of our eLearning courses before you decide to purchase. In addition to the eLearning purchase options, some titles have extra training resources & services available. These may include in-person face-to-face group training classes, workbooks and DIY Train-The-Trainer kits. 

Additionally, if you like the idea of using the 'OUR UCT LMS' Option (coming soon) it is FREE to create an Account!